The DKV Mobility Card is a payment method that can only be stored in the At Work account.

Why only there?

• At Work: This account is intended for individual employees who pay their parking fees privately (e.g., using their personal DKV card) and then submit the expenses through the company's travel expense report. That’s why the DKV card can be stored there. Each parking transaction is immediately settled with DKV right after it ends.
• Business Parking / Private: The business account is designed for direct, centralized billing of the company via monthly invoices. Unfortunately, in this variant as well as in the private account, the DKV card cannot currently be stored as a payment method.

Where and how can I use the DKV card?

• You can use the card throughout Germany at all available Parkster locations.
• In Austria, it is currently not possible. However, it is possible to use the service in Germany with an Austrian DKV card.

How to store the DKV card in the app:

Do you already have a At Work account?

• Open the Parkster app.
• Tap "More" in the bottom right corner.
• In the menu, tap "Dienstlich" and then "Change payment method."
• Select the DKV Mobility Card, tap "Save payment method selection," and follow the instructions. Don’t forget to save at the end!

Don’t have a At Work account yet?

• Open the Parkster app.
• Tap "More" in the bottom right corner and then tap "At Work."
• Activate the service and enter your details.
• Select the DKV Mobility Card as the payment method.

Problems or questions?

• Can't store the card? Please check if the card number is entered correctly and if the card is still valid.
• Support & Billing: If it still doesn’t work or you have questions about DKV invoices, please contact DKV customer support directly at info@dkv-mobility.com to have your card checked.