How do I use my guest card with Parkster?

With many guest cards, discount codes, or regional passes (e.g. Allgäu-Walser-Card, Daheimpass, Berchtesgaden Guest Card, Rothenburg Plus Card, Tirol Regio Card, etc.), you can enjoy discounted or free parking via Parkster.

How do I link my card with the Parkster app?

Depending on the region or type of card, there are two ways to redeem the discount:

Option A: Using the "Use Discount Code" field

• Select the desired parking zone in the app.
• Enter your card number in the "Use Discount Code" field.
• The discount will be credited to your account as long as the card is valid.

Option B: Using the "Special Rate" selection

• Open the app, tap on "Find," and select the parking space.
• Select the "Special Rate" option (or e.g., "With Rothenburg Plus Karte").
• Enter the expected parking duration and tap "Continue."
• Enter your card number (as well as your name and email address, if applicable) and confirm the special rate.

I forgot to enter the discount code - what to do?

• For discount codes: You can still add the card number as long as the parking process is ongoing. If the parking process has already been completed, retroactive crediting is no longer possible.
• For special rates: The parking process must be initiated before starting with the selected special rate and the entered card number. Retroactive adjustments after starting are not possible.

My discount code or special rate isn't working - what could be the reason?

If the entry fails or the discount is not applied, please check the following points:

• Restrictions to specific parking zones: Many guest cards are only valid in selected parking areas of the respective municipality/city and not universally.
• Usage restrictions per day / license plate: Some discounts are only valid once per day or only for a single vehicle. If a free parking process is started and then immediately canceled, the discount for that day may still be considered used.
• Simultaneous use: A discount code generally cannot be used for two vehicles or multiple parking processes at the same time.
• Blocked times: Some cards have blocked times, after which the parking process will be charged at the regular rate.
• Unsupported guest card: Not every regional guest card is supported by Parkster. Please ensure that the card is explicitly authorized for use with the Parkster app.

Tip: If all entries are correct and the code is still not accepted, please contact the issuer of your guest card directly (e.g., city marketing or local tourist information).