It may be that Parkster and our financial service provider Billogram are not yet marked as trusted in your email settings. Sometimes it’s simply because your email inbox is full and cannot receive any new messages.

Here’s how to quickly resolve the spam issue:

• Open your spam folder.
• Look for an email from "Parkster" or "Billogram".
• Mark the email as "Not Spam" (or add our sender addresses to your contacts).

You can find the invoice in the Parkster app under:

• "More"
• "My Pages"
• "Manage Your Account"
• "Menu (three lines in the top right)"
• "Invoices"

There you can view the outstanding invoice at any time.

Still no invoice?

If you cannot find your invoice, simply contact our customer service. We will be happy to resend your invoice to your registered email address!