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Why didn't I receive a bill this month?

We create and send your invoice always on the 16th of the month or charge the invoice amount to your registered card.

If you have parked for a total of less than 3 EUR in a month, we will bundle the amounts and issue an invoice that combines up to three billing months (This applies only to private individual accounts - not to family accounts, business accounts, or business invoices).

Exceptions & Special Features:

  • First Invoice for New Users
    As a new user, you will receive your first invoice on the billing day (16th of the month) - regardless of the amount.
  • Request Invoice Early
    If you need your invoice before the regular billing day, please feel free to contact our customer service.
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