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Nothing has been charged to my credit card. Why?

We create and send your invoice always on the 16th of the month, or we charge the invoice amount to your registered card on the 17th of the month.

If you have parked for a total of less than 3 EUR in a month, we will bundle the amounts and issue an invoice that combines up to three billing months (this applies only to private individual accounts - not to family accounts, business accounts, or business invoices). The charge to the credit card will therefore only occur with this bundled invoice.

Exceptions & Special Features

  • First Invoice for New Users
    As a new user, we will charge the amount of your first invoice on the billing day – regardless of how high the amount is.

  • Failed Charge Attempt
    If the charge fails (e.g., due to a temporary transmission error), further charge attempts will take place. The last charge attempt will occur on the 28th of the month. If the card cannot be charged at that time either, we will send you the invoice via email for manual transfer.
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Nothing has been charged to my credit card. Why?