In some cases, parking abroad is not possible for certain users. Please note that there are specific zones and scenarios where cross-country parking is generally not allowed:

• Not all camera-monitored parking areas (ANPR zones) abroad are supported.
• Payment for electric vehicle charging sessions is currently not supported abroad.
• If the selected zone in the vacation country does not allow direct payment, the parking process cannot be initiated.

For some credit and debit cards, cross-country parking is currently blocked or declined for technical reasons. If your card is declined abroad, please first try an alternative credit card or another direct payment method.

If that doesn't help or you have no other options, here are the two quickest emergency solutions:

Option 1: Express Parking (Fastest solution without registration)

• Log out of your current Parkster account in the app.
• Completely close the app and reopen it.
• Select your vacation country (e.g., Sweden) and tap "Let's go!".
• Set up payment method: Tap "More" in the bottom right and then "Select payment method".
• Add vehicle: Go to "Vehicles" at the bottom of the app and tap "Add new vehicle".

Option 2: Create a separate foreign account (e.g., for Sweden)

• Log out of your German or Austrian Parkster account ("More" ➡️ "Log out").
• Select the vacation country as the new country (e.g., Sweden).
• Tap "Let's go!" ➡️ "More" ➡️ "Select payment method".
• Scroll all the way down, tap "Create Parkster account" and register.

⚠️ Important when registering abroad (e.g., Sweden):

• During registration, you will be asked for a Bank ID. Tap "I don't have a Bank ID".
• Enter your name and address. Tap "Save". You will be redirected to our payment service provider's page.
• Fill in your debit or credit card details. Currently, this payment method is the only one offered for a registered account in Sweden.

💡 Important technical limitations for Option 2:

• Contact details: Each email address and phone number can only be registered once in the Parkster system. Therefore, you must use a different email address and phone number for the foreign account than for your home account.
• Language: You can easily change the app's language through your smartphone's general system settings.