Welcome to Parkster, how can we help you?

With Express Parking, you can park immediately in the app without having to create a fixed Parkster account. You pay for your parking session directly through your choice of payment method. * Service fee: A service fee of 0.50 EUR per parking session is charged for Express Parking. * Payment methods: In Germany and Austria, you can use debit/credit cards, PayPal, Apple Pay, and Google Pay. * Automatic camera parking: This unfortunately does not work with Express Parking. You will need a registered Parkster Account for that. We are already working on a solution! How to get started with Express Parking * Download the "Parkster-App", select your country, and tap "Get started!". * Press "More" in the bottom right, select "Choose payment method", enter your details, and confirm. * Enter your license plate under "Vehicles", and select "Add new vehicle". * Select your parking zone on the map, set the parking time, and tap "Continue". How to switch from Express Parking to a registered Parkster account? * Tap "More" in the bottom right and select "My Pages". * Below the "Payment Method" button, you will find the link to register or log in. * Simply follow the instructions on the screen. How to switch from a registered Parkster account back to Express Parking? * Log out of your account under "More" and tap "Log out". * When you start the app again, select your country and tap "Get started!". * Re-enter your direct payment method and license plate (as described in the instructions above). Why was more money reserved than necessary? Before starting the parking session, you set your expected parking time. This amount is blocked (reserved) on your payment platform. Once you end the parking session, we only charge for the actual parked time and deduct the exact amount. The remaining reservation is released immediately. Depending on the payment provider (PayPal, credit card, Google/Apple Pay), it may take up to 5 business days for your bank to show the reservation again. Unfortunately, "Parkster" has no influence over this.

You can easily set your payment method directly in the app: * Open the "Parkster-App". * Tap "More" in the bottom right corner. * Select "My Pages". * Tap on "Payment Method". Here you can choose between monthly payment or direct payment and then select your preferred payment method. What payment methods are available to me? 1. Direct Payment If you want to pay for each parking session individually right after it ends, you can use the following methods: * PayPal * Debit or credit card * Apple Pay 2. Monthly Payment If you prefer to pay for your parking sessions collectively once a month, the following options are available to you: * Invoice via email * Debit or credit card * Paper invoice (a fee of 2.99 EUR per invoice will be charged for this option)